Returns Policy

Digital Products

Due to the nature of digital downloads, we do not accept returns, exchanges, or cancellations for digital products. If you experience any issues with your files (e.g., trouble downloading or accessing them), please reach out to us, and we’ll be happy to assist.

Physical Prints

We strive to ensure every print arrives in perfect condition. However, if your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue, and we will work with you to resolve it.

Please Note:

• Returns or exchanges for reasons other than damage or defects are not accepted.
• Custom or personalized orders are also non-refundable.

How to Request Assistance

If you encounter any issues with your order, please send an email to maluniokids@gmail.com Include your order number, a brief description of the issue, and photos (if applicable).

We’re here to help and want to ensure you love your Malunio experience!